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Privacy Policy - Protecting your Privacy

Massage King is committed to privacy and security for all of our clients. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.

Personal Information

Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.

There are two ways you can provide us with and consent to our collection of certain personal information:

E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - You may choose to enroll for one of our products or services where we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.

Statistical Information About Your Visit

Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site and over all user experience.

Your Ability to Opt-Out of Further Notifications

Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please email us at sales@massageking.com


In addition to these polices, you may want to know that we appreciate the value of privacy on the internet as much as you do. Read these policies below to find out more about how we use and protect your private information.

YOUR INFORMATION STAYS WITH US

No customer information is ever given to a third party except in the normal process of fulfilling your order. We NEVER give out credit card information, nor do we give out any other customer's information (phone numbers, addresses, items ordered, email addresses, etc.) over the phone or by any other means to anyone except in the event that the product a customer ordered is to be shipped from one of our vendors and not from our warehouse in Broussard, Louisiana. In that event, we only give out the shipping information and the order. Finally, we have never in the past nor will we in the future sell any of our customer's information to third party marketers or spammers.

Data Collection and Retention

Anonymous information:

We monitor site traffic for administrative purposes—for example, to ensure smooth site traffic flow or to assess what pages on our sites are visited the most and by visitors from which countries and Internet Service Provider (ISP) domains, in addition to the keywords used to access our site. We do this by aggregating the anonymous information that your browser automatically transmits anytime you are on the Web.

Massage King does use tracking tools, such as Google Analytics, to help analyze how users use our website in order to provide a better overall experience. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of our website (including IP address) is transmitted to the tracking tool. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity.

The tracking tool will not associate your IP address with any other data held by us. We do not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

We also may implement features based on Display Advertising (Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting). Third-party vendors, including Google, show our ads on sites across the Internet, and we want to do our best to make sure we are showing them to people who are actually interested in them. We, along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google's Ads Preferences Manager. You also can opt-out of Google Analytics by using Google Analytics' Opt-out Browser Add-on tool. Massage King also may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ads Settings page, and if you want to you can opt out of interest-based advertising entirely by modifying your cookie settings, visiting the Network Advertising Initiative opt-out page, or permanently using a browser plugin.

OUR BULK-MAIL POLICY

We will not use customer accounts to generate unsolicited bulk email. We have never sent out mass email to all of our customers with the exception of those that have told us that they wish to receive periodical emails from us. If we were to send advertisements out this way, we would only contact customers who have sent us email in the past. Therefore, any customers who have given us their email address but have not written or not indicated that they wish to receive emails containing sale and promotion information from us in the past will not receive any mail from us except their tracking numbers confirmation and activity notices, and any invoices they request. If you have any concerns, please contact us at (800) 290-3932.